Shipping policy

 

Shipping Policy

Order Processing:

  • All orders are processed within 1-2 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been shipped.

Domestic Shipping:

  • Standard Shipping: 3-5 business days
  • Expedited Shipping: 1-3 business days

Shipping Rates and Delivery Estimates UK:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery times vary based on your location and the shipping method selected at checkout.
  • SHIPPING METHOD DELIVERY TIME COST FREE ABOVE
    DPD NEXT DAY 1 WORKING DAY £6.95 N/A
    DPD STANDARD 2-3 WORKING DAYS £5.95 N/A
    ROYAL MAIL STANDARD 3-5 WORKING DAYS £3.95 £200

International Shipping:

USA and Canada

  • Enjoy free delivery on all orders over £150
  • We use UPS Express International Shipping for orders to North America, with an estimated delivery time of 5 to 7 business days.
  • We offer international shipping to most countries.
  • Delivery times vary depending on the destination and customs processing.
  • Customers are responsible for any customs and import taxes that may apply.

Mainland Europe

  • Orders over £150 qualify for free delivery.
  • Shipping to Mainland Europe is done via a tracked standard service, with delivery times ranging from 3 to 7 business days. The cost for orders under £150 is £13 per order.

Rest of the World

  • For all other countries/regions not listed above, there is a standard shipping service rate of £30.

Order Tracking:

  • You will receive a tracking number once your order has shipped.
  • You can track your order using the link provided in your shipping confirmation email.

Shipping Restrictions:

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Certain items may have restricted shipping based on the destination.

Missing or Delayed Shipments:

  • If you haven't received your order within the estimated delivery time, please contact our customer service team at [email address] for assistance.
  • We are not responsible for delays caused by the shipping carrier or customs clearance processes.

Damaged or Lost Packages:

  • If your package is damaged or lost in transit, please contact us immediately at abayaessentials@gmail.com so we can assist you with a replacement or refund.

Contact Information:

  • For any questions or concerns about our shipping policy, please reach out to our customer service team at abayaessentials@gmail.com

Thank you for shopping with us!